Today we’re excited to announce our newest dashboard integration: Yext! We know many of you are already familiar with Yext and the services they provide but for those who aren’t, here’s a quick overview.
Yext provides a platform to help businesses manage important information about their company and brick & mortar locations. Yext publishes and updates this information across a wide range of online directories which improves the chances of the business being found by potential customers. Obviously it’s a huge timesaver to have Yext manage this process since many of their customers are small businesses or merchants who don’t have time in their busy schedules to update each online directory manually.
With Dasheroo & Yext integration you’ll be able to track a whole new set of KPIs alongside all of the the ones you’re already tracking. If you’re just getting set up on Yext you’ll be able to see the status of your listings as they go live and your overall coverage across dozens of online directories within Yext’s network.
If you’re already established on Yext you can then track the number of times your business has shown up in search results and if those searches have resulted in customers contacting you directly (i.e. phone calls, website clicks, getting driving directions).
Finally, you’ll also be able to monitor the reviews that customers leave about your business and your overall rating over time. With this reviews data you can follow up to thank your loyal customers or immediately address an issue for a custom that had a less-than-positive experience with your business.
Here’s a complete summary of all the new Yext dashboard insights that we’ve just launched. Have a look and let us know what you think. We’d love to get your feedback and hear what else you’d like to see added in the future!